Overview
The Alberta Wallet streamlines your interactions with government services and offer a secure, private and convenient way to access Government of Alberta-issued credentials such as the Mobile Health Card.
For help with Alberta Wallet, contact
Alberta.ca Account - Contact.
Before you begin, ensure you have:
- A verified
Alberta.ca Account
- A verified MyHealth Records account
- The Alberta Wallet (mobile app or web version)
Internet access is required for setup and to access your credentials.
Choose the type of instructions you need:
Download your Mobile Health Card from a web browser
- Sign in to your
MyHealth Records and select the My Personal Records tile.

- Select the Mobile Health Card tile from Health Summary.

- Select “Add to Alberta Wallet”.

- 4. Your Mobile Health Card is now added. Select a card to view the QR code.

To view and use your card:
- Log in to your
Alberta.ca Account.
- Select Alberta Wallet.
- Select a Mobile Health Card to view the QR code.

Do not print or screenshot a Mobile Health Card. Only live QR codes are accepted.
Downloading a shared Mobile Health Card
You may download the Mobile Health Card for people who have shared their health record with you, such as your parent, spouse or children.
What is a shared record
Your personal health record can be shared with someone you trust. You control the kind of information you share and what the person you share with, can do with your information.
Learn more.
- Select the name of the person whose card you would like to add from the box in the top right corner.

- Follow the same steps above to download the Mobile Health Card from a web browser.
Add Your Child's Mobile Health Card
You can request Mobile Health Cards for your children by verifying your relationship.
- Follow the prompt to log in to MyHealth Records.
- On the dashboard, select the "Children's Mobile Health Card" tile.

- Select "Add a child’s Mobile Health Card".

- Enter your child’s information and affirm the declaration, then click “Submit.”

- If your request is confirmed the card will be issued right away and be available in your Alberta Wallet.

You may need to submit additional documentation to validate your request for a child’s Mobile Health Card.
What to do if we are unable to validate your Child’s information
If you see the message
"Unfortunately, we were unable to validate the information you submitted" while trying to add your child’s Mobile Health Card, it means we could not confirm their details automatically.
This may happen if:
- Your family information has not been updated in our system
- Your child is not linked to your account
- Custody or guardianship needs additional verification
You can add your child’s Mobile Health Card by uploading documents that validate your relationship.
Step 1: Gather your supporting documents
To validate your relationship to the child, you must upload at least one of the following:
- Child’s long form birth certificate showing your name as parent
- Adoption records
- Court order (e.g., custody or guardianship)
- Separation or divorce agreement showing parental responsibility
- Other legal documents proving your relationship
Note: Take a clear photo or scan your documents and ensure all names, dates, and signatures are easy to read.
File upload requirements:
Accepted file types: .jpg, .jpeg, .png, .pdf.
File size: Up to 10 MB per file.
Upload limit: Maximum 5 files per submission.
Step 2: Subject your request
- On the file upload page:
- Select your relationship with the child from the dropdown.
- Enter your phone number.
- Upload your documents
- Drag and drop the files into the upload area or click to select them from your device.
- Click submit files to send your request.
What happens next?
After you click Submit files, you will see this confirmation message.
Confirmation code
You will receive a confirmation code, keep this code for your records in case you need to follow up about your request.
Confirmation email
You will receive an email confirming receipt of your request. This email will include a confirmation code for your records and information on what to expect next.
We will contact you
Once our team has reviewed your documents, we will send you a follow-up email to let you know the outcome and whether your child’s Mobile Health Card has been added.
Remove a Mobile Health Card
To remove a Mobile Health Card from your Alberta Wallet:
- Navigate to your Alberta Wallet.
- Select the ellipsis in the top right corner.
- Select 'Remove.'
Re-download your Mobile Health Card
Follow instructions to Download your Mobile Health Card from a web browser.
Re-download a Mobile Health Card for another person
Follow instructions to Download a shared Mobile Health Card
Re-downloading a Mobile Health Card other than your own is the same process for all people such as your child, parent or spouse.
Further Assistance
If you need help signing up for MyHealth Records, call MyHealth Records Support at 1-844-401-4016 between 8:15 a.m. and 4:30 p.m. (MT), Monday to Friday or ask the
MyHealth Records (MHR) Digital Assistant.
For questions about Alberta’s Health Care Insurance Plan (AHCIP), contact
AHCIP.
If you are using a computer or laptop, use your browser.
If you are using a mobile device, download the “Alberta Wallet” app.
Get the Alberta Wallet app