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General Information

School Oral Health Services at Raymond Health Centre

Preventive dental health services are offered to students in Kindergarten, Grade 1 and Grade 2 to prevent tooth decay.

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

How to access this service

Information about services along with a consent form is sent home to all students in eligible schools. A parent or legal guardian signature is required for service.

Accessibility

Wheel chair access available.
Washrooms are wheelchair accessbile

Address

150 N 4 Street
Raymond Alberta
T0K 2S0

Telephone

403-752-5430

Website

Getting there

Community Handi-Bus is available

Other services

Service hours

Closed for lunch 12:00 pm (noon) to 1:00 pm.

Referral Needed

Yes

Wait Times

Yes
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Children's Allied Health Services

Supports children with developmental challenges, by identifying their needs and building on their strengths and abilities. Services may include: 

  • tests and treatments (e.g., audiology, speech-language pathology, occupational therapy, physiotherapy). Audiology service is offered at the Lethbridge Centre location only.
  • teaching about child development
  • family support
  • help with assistive technology (feeding, seating) 

Services are provided in homes, schools, preschools and community health sites throughout Southwest Alberta

Telephone

403-388-6575

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Referral Needed

Physician or self referrals accepted.

Eligibility

Children with developmental challenges.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed 12:00 PM (noon) to 1:00 PM.

Wait Times

Yes
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Community Mental Health Service

Assessment and treatment will include learning about your past history, present situation, and identifying your goals. The counsellor will talk with you about the different treatment options, including counselling to help you reach your goals. Your counsellor will help you choose goals and strategies, make suggestions, and review your progress with you.

Telephone

403-752-5440

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services (West)

Provides care for people with long-term health concerns. In addition to 24/7 residential nursing care, this service offers:

  • physical, occupational, or recreational therapy
  • pharmacy, social work, volunteer or pastoral counselling services

Also offers services for clients who live in the community, which may include respite.

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-752-4561

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The use of the assessment tool will indicate the level of care required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There is a daily fee for services as well as additional fees for personal services such as laundry, hairdressing, podiatry, etc.



Fee Reductions

If the client cannot afford the accommodation fee, they will meet with a social worker to explore options.

Service hours

General x-ray available 24hours through on-call services.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Diagnostic Imaging Services

The types of tests provided in Diagnostic Imaging are included below.

Please click on the test you require to see the locations that are being offered:

Telephone

403-752-4561

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Waiting times vary depending on the modality and the urgency of the request.

Emergency Services | 403-752-5411

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn’t urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Telephone

403-752-5411

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times in emergency departments are not predictable. People are triaged using a standardized triage scoring system (Canadian Triage and Acuity Scale) to help determine how sick they are.

Multiple Languages

Yes
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Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

  • The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
  • The child can eat and drink right after the treatment.
  • The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

Telephone

403-752-5430

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Service hours

On-call service available.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-752-5404

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.
Saturday: 9:00 am - 1:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

403-752-5403

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Provides patients with information from their health records

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-752-5403

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 3:00 pm.

Fees

There is a fee for copies of health records.

Home Care Services | 403-752-5430

Multiple Languages

Yes
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Home Care Services

Helps people of all ages that live at home and need support, including: 

  • nursing services
  • personal care services
  • respite services
  • palliative care
  • wound care 

Home Care team members meet with clients to assess their needs and create a care plan. 

Telephone

403-752-5430

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home. Consistent access criteria have been developed provincially for Supportive Living and Long Term Care and serve as general guidelines. Each client will be individually assessed.

Fees

There are no fees for Professional or Personal Care Services in Home Care. Accommodation Rates are standardized in Supportive Living and Long Term Care Centres that are funded by Alberta Health Services.

Hospitals | 403-752-5411

Service hours

Visiting hours: 11:00am - 1:00pm and 2:00pm - 8:00pm

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following: 

Find Healthcare:

Telephone

403-752-5411

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 403-752-5404

Service hours

Outpatient Collection site hours of operation listed above:

Closed Saturdays, Sundays and Statutory holidays.

Testing Laboratory hours of operation: Monday - Friday, 7:30 am - 5:00 pm. Saturday, 9:00 am - 1:00 pm or 8:45 am - 5:00 pm

Wait Times

Yes
View more information...

Laboratory Services

This service provides a comprehensive range of routine and specialized lab testing and clinical consultation, services may include:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

403-752-5404

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

By completing a comprehensive nutrition assessment and developing a nutrition intervention in collaboration with the client using evidence based guidelines. The dietitian provides nutrition counselling to help clients make diet, behavioural and lifestyle changes to manage a medical condition and / or improve their health. Nutrition counselling may occur on an individual basis or in a group session. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts
Additional Services:

Telephone

403-388-6654

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

403-388-6654

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Occupational Therapy | 403-752-4561

Service hours

Rural times vary. Please call for an appointment.

View more information...

Occupational Therapy

Occupational Therapists enable people of all ages to engage more fully in the activities of everyday living. They work together with clients, their families and caregivers to develop ways to help clients reach their potential in caring for themselves, working, and enjoying life.

Telephone

403-752-4561

Patient Food Services | 403-752-5416

Service hours

 

 

View more information...

Patient Food Services

Patient Food Services ensures patients receive the diet the doctor or dietitian orders. Our team of dietitians, food service supervisors, and qualified cooks plan and continually improve menus.

In some centers we provide food services for staff and visitors (cafeteria). Refer to the specific site contact information for hours of operation and location.

Telephone

403-752-5416

Service Hours

Sunday: 6:30 am - 6:00 pm.
Monday: 6:30 am - 6:00 pm.
Tuesday: 6:30 am - 6:00 pm.
Wednesday: 6:30 am - 6:00 pm.
Thursday: 6:30 am - 6:00 pm.
Friday: 6:30 am - 6:00 pm.
Saturday: 6:30 am - 6:00 pm.

Patient Information | 403-752-5403

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-752-5403

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 3:00 pm.

Physiotherapy | 403-752-5407

Service hours

Rural hours vary, please call for an appointment.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy

Rehabilitation service for patients who have recently been discharged from hospital or are recovering from surgery.

Provides:

  • assessment
  • evaluation
  • treatment
  • education
  • health promotion
  • consultation

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services vary by community. Please call for information.

Telephone

403-752-5407

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Outpatient services provided to adults without third party payer coverage and children with orthopedic conditions.

Inpatient services provided to patients with cardio-respiratory, orthopedic and/or neurological conditions.

Community services provided to patients who need home assessment or who can't come to the clinic.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There is no fee for assessment and treatment, but the client may be billed for therapeutic supplies.

Prenatal Education | 403-752-5430

Wait Times

Yes
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Prenatal Education

Group classes are offered on evenings or weekends. It is best to start the classes early in your pregnancy.

Classes provide information about:

  • physical and emotional changes in pregnancy
  • eating well and other lifestyle choices for you and your baby
  • getting ready for birth
  • birthing choices
  • preparing for feeding your baby
  • becoming a new parent
  • giving your baby a good start

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply for some classes.



Fee Reductions

Fees may be waived depending on individual circumstances. Please discuss when you call to register.

Public Health Nursing | 403-752-5430

Wait Times

Yes

Multiple Languages

Yes
View more information...

Public Health Nursing

The four areas that are covered by public health nurses include:

  • maternal, child and family health
  • communicable disease control
  • school health
  • health promotion

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary.

Fees

There are fees for prenatal and travel health service.

Registration | 403-752-5411

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Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  •  registers patients for  inpatient admissions, ambulatory clinic appointment, and  emergency department services

Telephone

403-752-5411

Service Hours

Monday: 7:00 am - 1:30 pm.
Tuesday: 7:00 am - 1:30 pm.
Wednesday: 7:00 am - 1:30 pm.
Thursday: 7:00 am - 1:30 pm.
Friday: 7:00 am - 1:30 pm.

Wait Times

Yes
View more information...

Rural Outpatient and Community Respiratory Therapy Services

This service provides:

  • lung function testing
  • smoking cessation counselling in association with lung function testing
  • home oxygen assessments
  • sleep apnea testing
  • chronic disease management: asthma and COPD education

Telephone

403-752-4561 (Switchboard)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-752-5430

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Adult

Speech-language pathology is for adults with a physical, emotional, neurological, or developmental problem that makes it harder for them to communicate and/or affects how well they swallow. Speech-language pathology can help people with the issues listed below:

  • stroke/head injury
  • dementia
  • neurological conditions such as multiple sclerosis and Parkinson’s disease
  • developmental delays
  • other neurological / degenerative diseases such as ALS (Lou Gehrig’s disease)
  • people who use their voice professionally (like teachers and lawyers)

The speech-language pathologist assesses the person to learn if they will benefit from treatment.

Treatment may include learning to:

  • make sounds correctly / reduce stuttering
  • understand and speak language more completely
  • use the voice in a healthier way
  • learn another way to communicate (through a communication board or other device)
  • learn ways to make swallowing easier to prevent food from entering the airway or choking
  • read or write after damage to the brain

The service also teaches learning strategies to help improve:

  • thinking skills around communication (like memory, problem solving, and verbal reasoning)
  • word finding

Telephone

403-752-3303

Service language options

Languages other than English in which this service may be delivered.

Wait times

There is no wait time for inpatient services. The wait time for outpatient services varies depending on the demand.

Therapeutic Recreation | 403-752-4561

Wait Times

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation

Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan.  Teaches how to use resources and take part in recreation and leisure activities by:

  • improving coping and reasoning skills
  • supporting new learning
  • supporting greater independence and quality of life
  • increasing self-efficacyand adjusting to disability
  • reducing stress, depression, and anxiety
  • promoting a positive attitude
  • teaching how to reduce the risk of falls
  • improved memory and cognitive functioning

Telephone

403-752-4561

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults who can no longer participate in their regular recreation and leisure activities because of a disability or illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Travel Health Services | 403-752-5430

Wait Times

Yes

Multiple Languages

Yes
View more information...

Travel Health Services

Promotes awareness of the possible risk of communicable disease when travelling and ways to prevent them. Travel Health can also give travel immunizations. Not all services are offered at all locations. The services below are offered on a fee-for-service basis:

  • information on health risks according to country or region
  • required and recommended vaccines
  • information about preventing travel-related illnesses

Book your appointment at least 6 to 8 weeks before you leave to make sure there is enough time to have all your immunizations.

For more information visit our webpage

Quick Links 

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Service hours

Closed Mondays, Fridays, Weekends and Statutory Holidays

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Service Hours

Tuesday: 8:30 am - 2:30 pm.
Wednesday: 8:30 am - 2:30 pm.
Thursday: 8:30 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.