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General Information

School Oral Health Services at Redwater Health Centre

Preventive dental health services are offered to students in Kindergarten, Grade 1 and Grade 2 to prevent tooth decay.

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

How to access this service

Information about services along with a consent form is sent home to all students in eligible schools. A parent or legal guardian signature is required for service.

Accessibility

Wheel chair access available.

Address

4812 58 Street
Redwater Alberta
T0A 2W0

Telephone

780-342-2660

Website

Getting there

Wayfinding information not currently available.

Other services

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
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Addiction and Mental Health - Suburban Community Assessment and Treatment Services, Adult

Care is coordinated by a mental health therapist and / or addiction counselor. Goal directed services are tailored to the needs of individual clients. The number of sessions are based on need and motivation of the client.

Services may include:

  • individual therapy
  • group therapy
  • medication management
  • psychiatric consultation
  • case management
  • crisis stabilization
  • referral for an ILS worker.

Where possible, clients are connected with their community and are helped to make positive use of available resources to meet their housing, employment, health, and leisure needs.

Telephone

780-942-3932 (Switchboad)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults (young adults under 18 may be considered)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cafeteria Services | 780-942-3932 (Switchboard)

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Cafeteria Services

This service is responsible for all in-house food and drink, and catering in Alberta Health Services facilities. Third-party operated food and drink outlets, and vending machines are available in various Alberta Health Services facilities. The team is dedicated to providing fresh, high-quality food and drinks at competitive prices.

Telephone

780-942-3932 (Switchboard)

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Fees

Food is available for purchase.

Wait Times

Yes

Multiple Languages

Yes
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Diagnostic Imaging Services

The types of tests provided in Diagnostic Imaging are included below.

Please click on the test you require to see the locations that are being offered:

Telephone

780-942-6618

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Waiting times vary depending on the modality and the urgency of the request.

Emergency Services | 780-942-3932

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn’t urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Telephone

780-942-3932

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times in emergency departments are not predictable. People are triaged using a standardized triage scoring system (Canadian Triage and Acuity Scale) to help determine how sick they are.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-942-6618

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

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Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

780-942-3932

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

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Health Information / Records Management

Provides patients with information from their health records

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-942-6620

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Fees

There is a fee for copies of health records.

Hospitals | 780-942-3932

Multiple Languages

Yes
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Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following: 

Find Healthcare:

Telephone

780-942-3932

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-942-6618

Service hours

Outpatient Collection site hours of operations listed above.

Closed Saturdays, Sundays and Statutory holidays.  

Testing Laboratory hours of operation:

Monday - Friday, 7:00 am - 5:15 pm.

Saturday - Sunday 9:00 am - 5:15 pm.

On call after hours for Stat Lab work 

Wait Times

Yes
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Laboratory Services

This service provides a comprehensive range of routine and specialized lab testing and clinical consultation, services may include:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

780-942-6618

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

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Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.

Services include:

  • waste management
  • managing outside contracts (e.g., door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing linen services to north zone sites

Telephone

780-942-3932

Fees

Personal laundry fees in effect for long term care clients.

Lost and Found | 780-942-3932 (Switchboard)

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Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-942-3932 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Multiple Languages

Yes
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Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-942-3932

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Patient Food Services

Patient Food Services ensures patients receive the diet the doctor or dietitian orders. Our team of dietitians, food service supervisors, and qualified cooks plan and continually improve menus.

In some centers we provide food services for staff and visitors (cafeteria). Refer to the specific site contact information for hours of operation and location.

Telephone

780-942-3932

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 780-942-3932

Service hours

Available 24 a day, 7 days a week.
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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-942-3932

Registration | 780-942-3932

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Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  •  registers patients for  inpatient admissions, ambulatory clinic appointment, and  emergency department services

Telephone

780-942-3932
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School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

780-342-2660

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Social Work | 780-942-6600

Multiple Languages

Yes
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Social Work

Assesses clients' needs and gives support to help them deal with illness or injury.

Services include:

  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, end-of-life care, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)
  • help solving conflicts within families and with the healthcare system
  • speaks with government agencies and departments on behalf of clients
  • support as clients transition home or to another care setting

Telephone

780-942-6600

Service Hours

Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Spiritual Care | 780-942-3932 (Switchboard)

Service hours

Pastoral services with community clergy / volunteers are provided upon request.

Multiple Languages

Yes
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Spiritual Care

Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:

  • help dealing with difficult decisions or issues of life and death
  • help talking about ethical concerns or problems
  • bereavement (grief) counselling

Support is available through:

  • compassionate staff members
  • prayer, ritual, or ceremonies
  • spiritual counsel
  • help linking people to their faith community
  • a space set aside for private prayer and services

Telephone

780-942-3932 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Switchboard | 780-942-3932

Service hours

Available 24 a day, 7 days a week.
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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-942-3932

Referral Needed

Yes

Multiple Languages

Yes
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Therapeutic Recreation Services

Therapeutic recreation is important to a person’s quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-942-3932

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A family doctor must refer.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement; otherwise, it is only available on a consultative basis for individuals in the communities who require this service due to medical reasons.

Volunteer Resources | 780-942-3932

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-942-3932

Service language options

Languages other than English in which this service may be delivered.